This policy applies to information we collect about:
- visitors to our website;
- people who use a version of the mobile app developed and managed by us which carries the branding of one of customers who provide professional legal, accountancy and other services.
That app version is referred to in this policy as a “Branded App”. Those professional services customers under whose branding the Branded App is supplied are referred to in this policy as “Professionals”.
- People who work for Professionals.
1. The information we collect about you
1.1 When you use a Branded App we collect the following personal information from you:
1.1.1 the account details you input into the Branded App. These will depend on the requirements of the Professional who gives you access to the Branded App, but will normally include name, address, email address, phone number and date of birth. This is referred to “Account Data” in this Policy.
1.1.2 financial and other data you input into the Branded App for the purposes of using the functionality of the Branded App (for example, mileage data or turnover processed by the Branded App); data regarding the features of the app you use, and the way you use them (for example, the times you used the Value Added Tax calculator). This is referred to “Usage Data” in this Policy;
1.1.3 information we receive about you from Professionals which we will add to the information which we already hold about you in order to help us learn more about the services you use, or might be interested in using in the future.
1.2 If you work for a Professional, we will collect account information consisting of your name, billing address, corporate email address and phone number.
2 How we will use the information about you
If you are a user of a Branded App, we will use your data on behalf of Professionals to allow us to provide the services comprised in the Branded App. We also use it for our own purposes – to study and improve the Branded App and our other products and services, and to help develop new and better ones. If you agree, we may also contact you about other products and services we think may be of interest to you.
We may also use aggregate information and statistics compiled using your Usage Data and Account Data for the purposes of monitoring usage of this website or the Branded App in order to help us to develop our website and our products and services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.
We (or someone acting on our behalf, such as the Professional) may use your Account Data contact you to ask you for your feedback and comments on the Branded App or our website.
If you work for a Professional, we will use your information to administer our account with the Professional, provide and bill for services to the Professional, and update you and promote our services.
If you agree, we and our group companies may also wish to provide you with information about special features of our website; and news, promotions or updates regarding the Branded App or any other of our service or products we think may be of interest to you. If you would rather not receive this information, please send a blank email message to firstname.lastname@example.org. If you agree to us providing you with marketing information, you can always opt out at a later date.
We may also want to provide you with related information from specific third parties we think may be of interest to you. If you would rather not receive this information, please send an email to email@example.com. If you agree to us providing you with third party marketing information, you can always opt out at a later date.
Cookies are text files placed on your computer or mobile device to collect standard log information and visitor behaviour information. The information is used to track visitor use of the website or the Branded App and to compile statistical reports on activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.
5 How we protect your information
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
6 Access to your information and updating and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to firstname.lastname@example.org. We may make a charge of up to GBP10.00 for this service.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us via the website or the Branded App changes, for example if you change your email address, name or payment details, please let us know the correct details by sending an email to email@example.com. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
7 Sale of business
If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
8 Your consent
By submitting your personal information, you consent to the use of that information as set out in this policy.
10 How to contact us
11 Professionals’ use of your data